Yes. Fayded is proudly Australian owned and operated from Tasmania.
Every order is packed and shipped by us from our Hobart studio. We don't dropship, and we carefully inspect every product before it leaves our hands.
Our products are thoughtfully designed in Australia and manufactured by carefully selected partners overseas in both China and India.
We work closely with our suppliers to source high-quality materials, prioritise safety, and ensure every product meets the standards we'd want in our own homes.
We looked locally first.
Unfortunately, many of the natural materials and specialist manufacturing processes we require simply aren't available in Australia at a commercial scale. Rather than compromise on quality, we've chosen experienced manufacturing partners who share our values and produce to our specifications
We believe the products you use every day should feel as good as they look.
Where possible, we choose natural fibres like linen and cotton, durable stainless steel and food-grade silicone. All materials selected for their longevity, practicality and lower reliance on unnecessary plastics.
Absolutely.
Our food products are made using food-grade materials and are BPA free. Specific certifications and material information can always be found on each product page.
Each product includes its own care instructions because every material is a little different.
You'll also find detailed care information on every product page before you purchase.
We do our best to photograph our products as accurately as possible.
However, every screen displays colour slightly differently, so there may be small variations between your device and the product you receive.
Every order is packed and dispatched from Tasmania, Australia.
Orders are usually packed and dispatched within 1–2 business days.
You'll receive tracking information via email as soon as your parcel is on its way.
Yes.
We offer free standard shipping Australia-wide on orders over $120.
We ship worldwide from Australia. International shipping costs are calculated at checkout based on your location and order size.
Please note that any import duties or taxes charged by your country are the responsibility of the customer.
We offer a 30-day change-of-mind return policy.
Items must be unused, in their original condition and returned with tags and original packaging.
Simply email us and we'll guide you through the process. * Excludes sale items.
Please contact us as soon as possible with your order number and a few photos.
We'll always work with you to find the best solution.
Still have a question?
We're a small business, so when you contact us you're speaking directly with the people who packed your order.
Email us anytime at hello@fayded.com.au and we'll get back to you as soon as we can.
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