Shipping policy

 

All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

 

DOMESTIC SHIPPING RATES 

 

Orders under $120

Shipping option

Estimated delivery time

Price

Standard Shipping

5-10 business days

$10.95

Express Shipping

1-3 business days

$14.95

 

Orders over $120

Free standard delivery is available for orders over $120

Express is as outlined above. 

 

INTERNATIONAL SHIPPING

We currently offer international shipping to the United States. Shipping costs are calculated at checkout. Delivery times vary depending on destination and are estimates only.


United States — Duties & Import Charges
Orders shipped to the United States may be subject to import duties.

Where applicable, these duties are calculated at checkout and shown as a separate line item before you place your order, so you can see the full cost before payment.


US orders are shipped using a duties-paid process, meaning applicable import duties collected at checkout are paid as part of the shipment rather than being left for you to pay on delivery.


Import charges are determined by customs requirements and can vary depending on the products ordered, their country of origin and current US tariff rules.


Any applicable charges collected by Fayded will be clearly shown at checkout before you complete your purchase.

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available. 

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at hello@fayded.com.au with your name and order number, and we will look into it asap for you.